Privacy Policy

Introduction

Best ETFs Australia is owned and operated by The Rask Group Pty Ltd (ABN: 36 622 810 995) ("Rask Group", "we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Best ETFs Australia is part of the Rask network of financial education and information websites. For comprehensive information about our privacy practices, including details about data sharing with Rask Group entities, please refer to Rask's full Privacy Policy.

By using our website, you consent to the data practices described in this Privacy Policy and Rask's comprehensive Privacy Policy.

What Personal Information Do We Collect?

You can visit our website anonymously, without divulging any personally identifiable information.

To provide our services, we may collect information such as your name, state, phone number, email address and other basic information. We may also keep your telephone number, address or payment details if you provide them to us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behaviour, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

Information You Provide

We may collect information that you voluntarily provide to us, such as when you contact us or subscribe to our newsletter (if available).

We may also keep a copy of any correspondence between you and us. This may include your emails, telephone calls and letters.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website
• Analyze website usage and trends
• Respond to your inquiries and requests
• Send you updates and communications (if you have subscribed)
• Detect and prevent fraud or abuse
• Comply with legal obligations

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files stored on your device that help us improve your experience.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Sharing with Rask Group Entities

As Best ETFs Australia is owned by The Rask Group Pty Ltd, we may share your information with other Rask Group entities for the purposes of providing our services, improving our websites, and delivering relevant content and offers. This includes sharing with:

• Rask Licensing Pty Ltd (our AFSL holder)
• Other Rask Group websites and services (e.g., rask.com.au, raskmedia.com.au)
• Rask Group service providers and partners

For detailed information about how Rask Group handles your personal information, please refer to Rask's comprehensive Privacy Policy.

Third-Party Services

We may use third-party services that collect, monitor, and analyse information, including:

• Analytics Services: We use analytics services (such as Google Analytics) to understand how visitors use our website. These services may use cookies and similar technologies.
• Hosting Services: Our website is hosted on third-party servers that may collect technical information about your visit.

These third-party services have their own privacy policies governing the use of your information.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

While we strive to protect your information, we cannot guarantee absolute security.

How Do I Access My Personal Information?

You can access, correct or update your personal information stored by us at any time by emailing us using the contact information below. We will endeavour to respond to you within a reasonable period after contact is made.

Your Rights

Under the Australian Privacy Act 1988 and other applicable laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of certain data collection practices
• Lodge a complaint with the Office of the Australian Information Commissioner

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.